Refund Policy

*PLEASE NOTE AND CONSIDER BEFORE YOU RETURN: NOTHING IS IDENTICAL BECAUSE EVERYTHING IS PERSONALLY HANDMADE TO ORDER. YOUR PIECE MAY LOOK SLIGHTLY DIFFERENT THAN PICTURED ONLINE AND THAT IS WHAT MAKES IT UNIQUE*

Returns 

Refunds or returns can be made within 30 days of purchase. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If any signs of adjustment have been made, the return policy is void.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item.

 

To return your product, please e-mail support@nadinebynadia.com for further instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and shipping times may vary. You should use a trackable shipping service or purchase shipping insurance. We do not guarantee that we will receive your returned item.